Where you sign in
- Apps (Windows, Mac, Android, iOS): open VeePN and choose Log in.
- Extensions: click the VeePN icon in your browser and sign in.
- Website: sign in on the official site, veepn.com, to manage your subscription and devices and get setup files.
Signing in
- Open the app or extension and tap Log in.
- Enter the email you used to sign up and your password.
- If you created the account with a sign-in provider, use the same button again rather than typing a password.
- Once signed in, your plan unlocks on that device, up to your plan’s device limit.
Forgotten password
- On the sign-in screen, choose Forgot password.
- Enter your account email and request the reset link.
- Open the email, and check spam if it hasn’t arrived, then set a new password.
- Sign in again on each device.
Subscribed through an app store?
If you paid through the App Store or Google Play, the subscription belongs to that store account. Install VeePN on the device using the same Apple ID or Google account and use Restore purchase in the app.
Common login problems
| Problem | Fix |
|---|---|
| “Wrong email or password” | Check for typos and autofill, then reset the password |
| Reset email doesn’t arrive | Check spam and promotions, and confirm the address you signed up with |
| Plan not showing | Restore purchase, or sign in with the account that paid |
| Device limit reached | Sign out on an old device or upgrade your plan |
| Still stuck | Email support@veepn.com from your account address |
Keep your account secure
- Use a unique password, saved in a password manager.
- Be wary of emails asking you to “verify” your VPN account through a link. Go to veepn.com directly instead.
- Sign out of devices you no longer use.
Get VeePN from official sources
The free Chrome extension from the Chrome Web Store, or the VeePN app installer from download.veepn.com.
